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I am insured under company/ personal insurance. How do I go about making a claim?

If your company/ insurer has a credit facility with the hospital, your employer/ insurer may send us a Letter of Guarantee (LOG) upon your admission. Depending on the policy of your medical benefits, you may need to sign the Medisave Authorisation Form or even pay a portion of the bill by cash upon discharge.

The hospital will send the final bill to your company/ insurer after your discharge.

If your company/ insurer does not issue a LOG, you need to settle the bill in full by Medisave and/or cash upon discharge. The hospital will send you a final bill which may be used to submit to your company/ insurer for claims.