International Patients

Seeking medical treatment overseas and away from your home and family can be daunting. In addition to the travelling logistics, there is also the anxiety of what to expect and whom to reach out to while recuperating in a foreign land.

We understand this completely and have hence set up Mount Alvernia Hospital Information Centre (MAHIC) with a team that is multilingual in English, Mandarin, Bahasa Indonesia and Bahasa Melayu. We are dedicated to meet your family and your preferred needs before, during and after consultation at our hospital, allowing you to have a peace of mind and focus on your recovery.

Pre-arrival services:

  • Medical enquiries and appointment-making
  • Medical evacuation arrangement
  • Arrangement for accommodation in Singapore
  • Visa application and extension
  • Airport meeting and transfer services
  • Travel planning and visitor information for families

Upon-arrival services:

  • Hospital orientation for patients
  • Arrangement for doctor appointments
  • Advise on cost estimates
  • Direct admission coordination
  • Medical evacuation arrangement
  • Assistance with travel and transport arrangements
  • Assistance with booking of accommodation
  • Repatriation of mortal remains (foreigners only)
  • Arrangement for interpretation services
  • Social visit pass extension
  • Concierge-related services

Jakarta office:
Mount Alvernia Hospital Information Centre, Jakarta
Wisma 46 – Kota BNI, 48th floor Suite 48.18
Jl Jend Sudirman Kav 1
Jakarta 10220

Tel: +62 21 574 8811
24-Hour Hotline: +62 8111508686
Fax: +62 21 574 8888
E-mail: [email protected]