International Patients

Seeking medical treatment overseas; and away from your home and family can be daunting. In addition to the travelling logistics, there is also the anxiety of what to expect and whom to reach out to while recuperating in a foreign land.

We understand this completely and hence has set up Mount Alvernia Hospital Information Centre (MAHIC) with a team that is multilingual in English, Mandarin, Bahasa Indonesia and Bahasa Melayu. We are dedicated to meet your family’s and your preferred needs before, during and after consultations at our hospital, allowing you to settle down with a peace of mind and focus on your recovery.

Pre-arrival services:

  • Medical enquiries and appointment-making
  • Medical evacuation arrangement
  • Arrangement for accommodation in Singapore
  • Visa application and extension
  • Airport meeting and transfer services
  • Travel planning and visitor information for families

Upon-arrival services:

  • Hospital orientation for patients
  • Arrangement for doctor appointments
  • Advice on cost estimates
  • Direct admission coordination
  • Medical evacuation arrangement
  • Assistance with travel and transport arrangements
  • Assistance with booking of accommodation
  • Repatriation of mortal remains (Foreigners)
  • Arrangement for interpretation services
  • Social visit pass extension
  • Concierge-related services

Jakarta office:
Mount Alvernia Hospital Information Centre, Jakarta
World Trade Centre 2, 18th floor
Jl Jend Sudirman Kav 29-31
Jakarta 12920
Indonesia

Tel: +62 21 2939 2086
24-Hour Hotline: +62 8111508686
Fax: +62 21 2939 2002
E-mail: info@mtalvernia.co.id

ENQUIRY/APPOINTMENT

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