Patient’s Charter

  • Patient's Responsibilities


  • Please provide accurate and complete information about your present medical condition and any infectious conditions you may have, including past illnesses, hospitalizations, medications, Advance Medical Directives (AMD), and other relevant details in order for you to receive appropriate and safe medical treatment.
  • Please inform us if you have any existing infectious conditions so that appropriate infection control procedures can be taken.
  • Please advise us of any changes in your health status


  • Please do not bring any valuables with you, as you are responsible for the safekeeping of your personal possessions during your stay in the hospital.
  • Please arrive for admission at the appointed time so as to ensure that the necessary pre-surgical preparations can be completed in a safe and controlled manner.


  • All your medication will be supplied by our hospital pharmacy and administered by our staff whilst you are in hospital.
  • Please inform our doctor and staff of all medication you are taking prior to admission.
  • Please do not bring any medication from home unless you need to show it to the attending doctor.
  • Any medication that you bring from home will not be administered and will be returned to you for safekeeping.

Hospital Equipment & Facilities

  • For your safety, please do not tamper with any medical devices whilst admitted to our hospital.
  • Please respect hospital equipment and facilities, treat such property with reasonable care, and avoid wastage of precious resources such as water.

Respect for Others

  • Please respect the rights of other patients in our hospital who also require rest and the attention of our staff.
  • Please show respect and courtesy to all staff, doctors, nurses and visitors.
  • Please be responsible for your own conduct and behaviour during your hospital stay. Any threat, harassment, or intention to cause harm or disrupt the hospital operations is not acceptable and will be dealt with seriously.
  • Please comply with hospital policies and regulations on safety. E.g. No smoking policy

Bill Settlement

  • It is your responsibility to pay your bills or make suitable arrangements to fulfil your financial obligations. By remitting your bill duly and on time, you will help the hospital continue to focus on its work to serve patients and attend to their healthcare needs.