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Privacy Policy

GENERAL
We, Mount Alvernia Hospital, are committed to safeguarding your privacy. We treat all personal data provided by you in strict confidence, and will only use your personal data in the manner set out in this privacy policy. This privacy policy applies to all personal data that you provide to us and the personal data we hold about you. This policy describes how we may collect, use, disclose, process and manage your personal data. Please DO NOT provide any personal data to us if you do not accept this policy.

Information provided by organisations to us for business purposes is not considered personal data. This Policy does not apply to such business contact information.

AMENDMENT OF PRIVACY POLICY
We may amend this privacy policy from time to time. The updated privacy policy will be made available at the website: https://mtalvernia.sg/.

ANONYMOUS BROWSING AT OUR WEBSITE
Anonymity is maintained when our website https://mtalvernia.sg/ is visited. Our website is not configured to gather any personally identifiable information from your computer. Unless you personally and intentionally provide us with your information, we will not know your identity, email address or any other information that is related to you.

HOW IS PERSONAL DATA COLLECTED USED
Our primary goal in collecting your personal data is to serve you better. This includes:-

  • providing you with the services that you have requested.
  • contacting you for feedback after the provision of our services.

We may also use your personal data for purposes connected or relevant to our business, such as:-

  • complying with our legal obligations and requirements.
  • enforcing obligations owed to us.
  • research into the development of new products and services or improvement of our existing products and services.
  • accounting, risk management and record keeping.
  • carrying out research, planning and statistical analysis.
  • staff training.

If you have consented, we may use your personal data for the purposes of marketing our products and services and those of our strategic partners and business associates e.g. informing you of our latest activities, special offers and promotions. In order for us to market products and services which are of special interest and relevance to you, we may analyse and rely on your overall interaction with us (such as but not limited to your participation in promotions or events and your interactions with us).

If you have contacted us with any complaints, feedback, comments or suggestions, we may use and disclose your personal data (including your contact history) to respond to you.

When using your personal data to contact you for the above purposes, we may contact you via regular mail, fax, e-mail, SMS, telephone or any other means.

DISCLOSURE OF INFORMATION
We will not sell your personal data to third parties.

If you have consented to receiving marketing information from us, our strategic partners and business associates, we will be disclosing your personal data to them. They will use your personal data only for the purposes you have consented to.

You agree that we may disclose or share your personal data with third parties who provide necessary services to us, such as:-

  • service providers and data processors working on our behalf and providing services such as hosting and maintenance services, analysis services, e-mail messaging services, delivery services, handling of payment transactions, marketing etc.
  • our consultants and professional advisers (such as accountants, lawyers, auditors)

We will also disclose your personal data to third parties in order to comply with legal obligations or industry requirements. This includes disclosures to legal, regulatory, governmental, tax and law enforcement authorities.

You fully understand and unambiguously consent that we may transfer your personal data to any location outside of Singapore for the purposes set out above.

If we transfer your personal data to a country or territory outside of Singapore, we will ensure that the recipient of the personal data provides a standard of protection that is comparable to the protection which your personal data enjoys under the laws of Singapore. Where these countries or territories do not have personal data protection laws which are comparable to that in Singapore, we will enter into legally enforceable agreements with the recipients to ensure that they protect your personal data to the same standard as required under the laws of Singapore.

SECURITY
While precautions will be taken to ensure that the information you provide is protected against unauthorised or unintended access, we cannot be held responsible for unauthorised or unintended access that is beyond our control.

LINKS TO OTHER WEBSITES
Our websites may contain links to other websites which are not owned or maintained by us. These links are provided only for your convenience. This privacy policy only applies to our website. When visiting these third party websites, you should read their privacy policies.

GOVERNING LAW
This privacy policy is governed by the laws of Singapore. You consent to submit to the exclusive jurisdiction of the Courts of Singapore in any dispute relating to this privacy policy.

If you have any feedback or queries relating to personal data protection, you may contact the Data Protection Office at [email protected]