Executive Management Team

Mount Alvernia Hospital’s leadership team brings integrity, skill, passion and vision to the company. Together with our Board of Directors, they provide sound fiscal management and operational excellence.

Dr James Lam Kian Ming

Chief Executive Officer

With more than 20 years’ experience in the healthcare industry, Dr Lam brings with him strong leadership and expertise in the clinical and medical community.  Before Mount Alvernia Hospital, he served as Chief Executive Officer of Thomson Medical Group where he was responsible for the Group’s business in Singapore. Dr Lam also led as Group Director of the Applied Sciences Group and Blood Services Group at the Health Sciences Authority (HSA) of Singapore. He also managed various departments in HSA including finance, operations, information management and emergency planning under corporate development, and the HSA Academy. Additionally, he held appointments in numerous pharmaceutical companies in Asia Pacific in the areas of clinical research, medical and regulatory affairs. Dr Lam obtained his Medical Degree from the National University of Singapore, and his Master in Business Administration (Marketing) from Leicester University in the United Kingdom.

Shirley Tay

Director, Nursing

Shirley oversees the nursing division focusing on raising competency, standards, patient safety and care delivery service experience. She was previously with Tan Tock Seng Hospital and has held appointments at Raffles Hospital. With more than 35 years of healthcare experience in both government and private institutions, she brings with her a wealth of experience in nursing leadership and quality. She holds a Bachelor in Nursing from Griffith University and attended the Managing Healthcare Delivery programme from Harvard Business School.

Mrs Annie Lim

Director, Finance

Annie joined Mount Alvernia Hospital in 1993. A fellow of the Association of Chartered Certified Accountants (UK) and Fellow Chartered Accountant Singapore, she was an auditor at Coopers & Lybrand, Singapore and has experience in accounting & finance and information systems in the travel and manufacturing sectors in Australia. Annie is responsible for the accounting & finance and business office operations of the Hospital.

Bruce Leong

Director, Technology & Strategy

Bruce brings along with him close to 20 years of information technology experience in various industries and domains. Prior to joining Mount Alvernia Hospital, Bruce was with iHiS Pte Ltd supporting IT infrastructure for Singapore’s northern cluster of restructured hospitals. He led various teams in commissioning IT infrastructure for new hospitals such as Khoo Teck Puat Hospital, Yishun Community Hospital and Admiralty Medical Centre. Bruce has experience in building data centres, network, storage, virtualisation and cyber security, and overseeing IT operations and vendor management. Bruce is also the Hospital’s IT Security Information Officer (ISO), responsible for its cyber security protection. He holds a Bachelor of Engineering Degree from the National University of Singapore.

Goh Hock Soon

Director, Corporate Development

Hock Soon joined Mount Alvernia Hospital in 2012. He was previously with the civil service and held appointments in the Ministry of Health and People’s Association. His experience includes marketing and business development, research and statistics, and partnership and membership. He oversees strategic planning, business analysis, strategic marketing, marketing communications, tenancy management, community outreach and patient liaison services. He holds a Bachelor of Social Science (Hons) in Sociology from the National University of Singapore.

Karen Poon

Director, Mission

Karen joined Mount Alvernia Hospital in 2014. A lay associate of the Franciscan Missionaries of the Divine Motherhood (FMDM) congregation, she is responsible for the Hospital’s social mission and oversees the Clinical Pastoral Care department. Previously, she held appointments as Brand Director and Head of Strategic Marketing for financial institutions and not-for-profit organisations. She holds a Bachelor of Business Administration from the National University of Singapore.

Gus Teoh

Director, Hospital Operations

Gus has more than 20 years of local and overseas healthcare experience in the areas of operations, process improvement, service planning and business development in primary and tertiary healthcare institutions. He joined Mount Alvernia Hospital in 2019 and is currently overseeing the operations and materials management of the Hospital. Gus holds a Master of Business Administration from Murdoch University.

Cindy Ong

Director, Human Resources

Cindy brings with her 18 years of Human Resource experience in both regional and local roles in the banking and healthcare sectors. Her strengths are in the areas of Human Resource Development and Organisational Development. Prior to joining Mount Alvernia Hospital, she was the Director of Human Resource in both Ang Mo Kio-Thye Hua Kwan Hospital and St Luke’s Eldercare, spanning over a period of 11 years. During her years with the community healthcare sector, she garnered awards in her excellent and innovative human resource practices which resulted in her organisation being recognised as one of the “Fast Growing” and “Fair and Inclusive” organisations in the awards conferred by the Singapore Human Resource Institute. Her interest lies in developing staff with a focus on designing training roadmaps for different staff profiles. Cindy holds a Master in Business Administration with Anglia Ruskin University in the United Kingdom and is a Hogan Certified User.